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How do I get to my courses in Blackboard?
Once you log into Blackboard, you will be able to access your courses from
the My NDU tab in the My Courses box. You can also access your courses from
the Course tab.
I am taking an online course in a month, why can’t I currently
access the course in Blackboard?
Courses are accessible eleven days prior to the course start date. If it is
more than eleven days before the course begins, please check back when it is
closer to the course start date. If you are trying to access a course within
eleven days from the start date, please contact our onsite Information
Technology Support Group for assistance.
I previously used Blackboard, but I am now taking a new course, do
I need to create a new account?
No. One Blackboard account is established for each NDU student. When a
student registers for a new course, the course is automatically associated with
their account. If you use uNET to register for courses and you have forgotten
your user ID and/or password, please contact our onsite Information
Technology Support Group before attempting to register for another course.
I forgot my password/username. How do I retrieve it?
Go to http://ndu.blackboard.com and
click on the "Forgot your password?" link. On the form enter your
first name, last name, and user name or your e-mail address and click the
Submit button. An email message will be sent to your email account that you
use for Blackboard along with further instructions. Follow the link in the
email message to reset your password.
How do I change my password?
You can change your password through the Tools section. The Tools section is
on the left side of the My NDU page. To change your password click on the
following links. Personal Information > Edit Personal Information >
Change Password.
Why am I not getting emails through Blackboard?
Each Blackboard account has an email address associated with it. All email
messages sent through Blackboard will be sent to that account. To verify
which email address is associated with your account, go to the Tools section
of Blackboard and click on the following links. Personal Information >
Edit Personal Information > Edit Personal Information.
If
you are using a Hotmail or Yahoo email address, messages sent through
Blackboard may be removed from your inbox by a "junk mail" filter.
If this is the case, turn off the filter, or register another email address
within Blackboard.
I am having a problem uploading a file in Blackboard. What do I do?
Verify from the list below that the file name does not contain invalid
characters. Letters(A-Z), numbers (0-9), periods (.), and underscores (_) are
all acceptible characters.
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Invalid File Names
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Valid File Names
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file one.doc
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fileone.doc
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file-one.doc
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file_one.doc
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file#1.doc
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file1.doc
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file/one.doc
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file.one.doc
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I cannot find my grades in Blackboard?
Not all instructors post grades in Blackboard, especially if the class is not
100% online or if you registered for the course through uNET. There are two
grade locations in Blackboard. From within a course, click on Student Tools
> Check Grades. This will give you your grades for this course only. To
check your grades for all courses, click on the My Grades button in the Tools
sections located on the My NDU page. If your grades are in neither of these
locations, please contact your instructor to find out if he or she is posting
grades within Blackboard. You may need to refer to the uNET Student System.
Why should I log out of Blackboard, instead of just closing the
Blackboard window?
If you do not log out of Blackboard, and you are using a public computer,
anyone who using the computer after you will have access to your Blackboard
account, including your grades, tests, and documents. Use the Logout button
located in the upper right corner to log out of Blackboard.
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